Storytelling for User Experience

Whitney Quesenbery, Kevin Brooks

Usability Testing for FDA Validation

Beth Loring

The Edge of the World: Why Edge Cases Matter in Usability

John Biebel

Racing with the Clock: VERY Rapid Design and Test

Will Schroeder

Healthcare UX Vignettes

Amy Cueva, Kate Brigham

Designing for Hope: A Review of 4 Career Websites

Niyati Gupta, Michelle Kwasny

Children: Intrernet Understanding, Web Search Skills, and Search Results Evaluation

Cynthia Kamishlian

Unmoderated Remote Usability Testing: Good or Evil?

Kyle Soucy

An Eye-Tracking Experiement on the Reliability of Self-Reported Awareness Measures

Bill Albert, Donna Tedesco

Desirability Testing: Analyzing Emotional Response to a Design

Michael Hawley, Megan Grocki

A Socio-Cybernetic Model for Designing Leadership in the UX Community

Will Evans

End-User Prioritization Game

Bryn Dews, Thom Brando

What's the Latest Research on the Design of Web Pages Show

Tom Tullis, Fiona Tranquada and Marisa Siegel

Sun Tzu and the Art of UX Influence

Eva Kaniasty

How (and when) to Have a Group Design Workshop

Diana Brown

User Interfaces with Taxonomies

Heather Hedden

Creating User Experiences Through Design Thinking

Sarah Bloomer

Usability in Healthcare: The Needs of a Unique Community

Daniel Sloat, Cheryl Baker

From Card Sort to Redesigned Intranet Site: A Success Story

Bob Thomas, Elke Oberg, Katelyn Thompson

Integrating Critique into Your Design Practice

Adam Connor, Alla Zollers

Studying Companies' Use of Social Networks: Methodology and Top Design Guidelines

Janelle Estes

Beyond Frustration: 3 Levels of Happy Design

Dana Chisnell

Health Everyware

Juhan Sonin

The Power of Focus Groups in Design Research

Kay Corry Aubrey

Beyond the Voice of the Consumer: Neuromarketing Insights into Patient Engagement with Pharmaceutical Brand Web Sites

Dan Berlin, Jeremi Karnell

Establishing Qualitative Criteria for IA and UX in One Fell Swoop -- How to Conduct a Card Sort with Storytelling

Deborah Levinson, Tania Schlatter

Yes, but is there an app for THAT? An Overview of User Research and Testing Methods for Mobile Devices

Lisa Renery Handalian, Brent Shelkey

Innovation and Invention: User Centered Design

Elizabeth Rosenzweig

Search, Scent, and the Happiness of Pursuit

Jared Spool

Mining Your Data: An Easy Intro to a Tough Topic

Lynn Cherny

Fast, Cheap, and In Control: Using an Online Diary/Focus Group Methodology to Gauge Meaningful Experiences

David Kozatch, Susanna Kirk

The Mind of the User: What We Can Learn from Scary Rides and Restaurant Menus

Colleen Roller